FAQ

How long does delivery usually take?
Once your order leaves our hands, delivery typically takes 3–7 business days, Monday through Saturday. You’ll receive a tracking email as soon as your package is on the way, so you can keep an eye on its progress.

What is EverydayCasa?
EverydayCasa is an online home decor store offering thoughtfully designed pieces that help turn everyday spaces into places that feel warm, personal, and inviting. Our collections are curated to blend style, comfort, and practicality for modern living.

Do you ship outside the United States?
At the moment, we only ship within the United States. This allows us to focus on providing a smooth and reliable experience locally. If we expand our shipping areas in the future, we’ll be sure to share the news.

Is shipping really free?
Yes, it is. Every order includes free shipping within the United States. There are no minimum purchase requirements or special conditions.

What if I need to return something?
If an item isn’t the right fit for your home, you can request a return within 60 days of delivery. Simply email us at support@everydaycasa.com and we’ll walk you through the next steps.

When will I receive my refund?
After we receive and review your return, refunds are processed within 7 business days. Depending on your bank or payment provider, it may take a little extra time before the funds appear in your account.

Can I exchange an item instead of returning it?
Yes, exchanges are available. If you’d like to swap an item, contact us at support@everydaycasa.com and we’ll help you explore your options.

Which payment methods do you accept?
We accept American Express, Apple Pay, Discover, Google Pay, Mastercard, PayPal, Venmo, and Visa. All payments are securely processed to protect your information.

Is my personal and payment information protected?
Absolutely. We take privacy seriously. EverydayCasa does not store sensitive payment details, and all transactions are handled through secure, encrypted checkout systems.

My order hasn’t arrived yet. What should I do?
First, check the tracking link in your shipping confirmation email. If more than 7 business days have passed since shipping and your order hasn’t arrived, please contact us at support@everydaycasa.com and we’ll investigate right away.

Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we may be able to update or cancel it. Reach out to us as soon as possible after placing your order, and we’ll do our best to assist.

Still have questions?
We’re always happy to help. Send us a message at support@everydaycasa.com and our friendly team will get back to you as soon as possible.